Request account deletion

Goodstead (Tyr Partners LP dba Goodstead Co.) — Mobile app & web account

This page explains how to request deletion of your Goodstead account and related personal data. The steps below apply to the Goodstead mobile app on Google Play and Apple App Store, and to accounts created on app.goodstead.co.

How to request deletion

  1. Email support@goodstead.co from the email address associated with your Goodstead account.
  2. Use the subject line Delete my Goodstead account.
  3. Include your full name and confirm that you want your Goodstead account permanently closed and your personal data deleted as described below.
  4. We will verify your identity and confirm when deletion has been completed or when any legally required retention applies.

You can also contact our Chief Compliance Officer at robert.swigert@mytyr.co or by phone at 475.471.1112.

What is deleted

After we verify your request, we delete or de-identify personal data tied to your Goodstead app/web account that is not subject to legal retention, including:

  • Account login credentials and profile information used to access Goodstead
  • In-app preferences and device session data we control
  • Bank-linking (ACH) instructions stored for funding through Goodstead, where permitted
  • Beneficiary and planning profile details stored in Goodstead that are not required to be retained

We aim to complete deletion of eligible data within 30 days of verifying your request.

What may be retained

As a registered investment adviser and because brokerage services are provided with our custodian partners (including Interactive Brokers), some information may be retained as required by securities, tax, anti-money laundering, or other applicable laws and regulations. This may include, for example:

  • Account applications and identity-verification records
  • Transaction, deposit, withdrawal, and fee history
  • Tax and regulatory reporting records
  • Communications and records we are required to keep under books-and-records rules

Retained records are kept only as long as required (often for several years under applicable rules) and are limited to those legal and compliance purposes. Closing your Goodstead app account does not automatically close a brokerage account held at the custodian; we will explain any additional steps needed for custody accounts when we process your request.

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