Access and security

After you create your Goodstead login:

1. Open the confirmation email we sent and confirm your email address if you have not already.
2. Sign in and complete phone verification when prompted — a verified phone is required before you can open the brokerage application.
3. From Home, complete and submit the Interactive Brokers application.
4. Once the application is submitted and any pending tasks are cleared, create your Investment or Retirement plan and choose a portfolio.
5. Deposits become available after your brokerage account is open.

If you do not see the confirmation email, check spam/junk, wait a few minutes, and use the resend option from the confirmation screen.

To reset your password:

1. Go to the sign-in page and choose Forgot password.
2. Enter the email address for your Goodstead account.
3. Open the reset email and follow the link.
4. Choose a new password and sign in again.

If you do not receive the email, check spam/junk and confirm you used the same email you registered with.

If a verification code does not arrive:

• Confirm the phone number or email on your account is correct
• Wait a moment, then request another code if the first one does not arrive
• For email codes, check spam, promotions, and filtered folders
• For SMS codes, make sure your phone has signal and is not blocking short codes

If you still cannot verify, contact Goodstead support with the email on your account so we can help you regain access securely.